This is a gorgeous hotel with a good accommodating staff in Boston's financial district. I ordered a soup and sandwich for room service and it came to a whopping $50, which was a high price in my opinion. The portions were large though. The hotel staff was very friendly in helping me print for work and made sure I was taken care of. Would definitely come back when I can afford it! Even the pool and fitness area were chilly. In addition, the whirlpool was not functioning. As always the staff and help were great. The hotel is amazingly clean and looked great for the holidays. Hope my comments are taken with good intentions.