Great hotel with fantastic concierge service. The hotel is a typical 5 star hotel consistent with the Intercon brand. The hotel has a superior health club hidden somewhere in the basement. There is a behind the all elevator that will get you from your room floor down to the health club and spa. Michael is the concierge and he is fantastic. Very personable and will assist with any request you have. He truly has a desire to help. I gave him a jump drive an he was able to get me business cards printed in under 24 hours for a rock bottom price. Half the price as with Staples back home. He also will store bags for you, arrange to have groceries, dinner or lunch delivered to your room, and get your clothes mended. I never felt like he was seeking to make an extra buck which made the interaction very, very comfortable. Say hello to Pavel who stands at the front door. Give him a banana and he will give you a big smile and say THANK YOU SO MUCH. He is a great guy.