I arrived and was promptly checked in. Staff were supportive and respectful. The room was impeccably satisfactory. There was a TV, coffee producer, hair dryer etc. Best thing is the area, near to restaurant and all the other astonishing attractions this astounding city needs to offer. I cleared out the day some time recently the polar vortex hit but indeed whereas I was there the temperature exterior was severely cold, the room was magnificently warm. Would remain once more.