Good location, spacious and well maintained room The hotel is very near to JR Osaka station and easy access to subway stations via underground walk way. I was a bit worried before I arrived at this hotel as I read quite a number of negative reviews about this hotel. However, everything turned out to be excellent. This is one of the best hotel stay I had in my life. Those who complained about this hotel probably haven't been to the hotels in my home country. We stayed in a family located on 21F. The room was spacious compared to other hotels in Japan. It's a 35 y/o hotel, you can't be expecting everything to be totally brand new but the room was very well maintained. Furthermore, our room has a sofa, coffee table and chair. Very friendly staffs, they always do their best to assist us when we need guidance. They could understand English well and I could understand what they said too. Bear in mind that English is not their first language, so try to speak slower and speak clearly with simpler words. Check in and Check out Check in was very fast and efficient. As we have already paid for our room beforehand, check out was even faster than check in, not more than 1 minute.
